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FAQ's

WHAT DEVICES ARE COMPATIBLE?

The SOLABCO SYNC BOX is compatible with any device that that has an HDMI port.

 

HOW CAN I CONTROL THE SYNC BOX FROM MY PHONE?

Download the "Smart Life" app from the app store or Google play store. Once connected to the sync box with the app you will be able to change brightness, colors, and other settings.

 

HOW LONG IS SHIPPING?

Typical Shipping times are between 7-14 business days for U.S. and Canada orders. 9-20 for international orders. We are proud to offer free worldwide shipping on all orders.

 

HOW LONG IS PROCESSING?

Orders are processed in 1-3 business days. We try our best provide quality product and service. Maintaining this level of quality takes vast precision and a bit of time. We cannot rush this process.

 

ORDER CONFIRMATION?


An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with the order number of your purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment and tracking information.


ORDER CANCELLATION?


Orders can be cancelled if requested within 24 hours. Order cancellation requests after 24 hours will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched.